Cookie Policy

Effective date: March 8, 2026

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, provide information to site owners, and improve the user experience. Similar technologies include local storage, session storage, and pixel tags.

2. How We Use Cookies

We use the following categories of cookies on the CopilotCart platform:

2.1 Strictly Necessary Cookies

These cookies are essential for the Service to function. They cannot be disabled. Without them, you would not be able to log in, navigate the platform, or use core features.

CookiePurposeDuration
authTokenAuthenticates your session after login. HttpOnly and Secure.Session / 24 hours
__next_*Required by the Next.js framework for routing and page rendering.Session

2.2 Functional Cookies

These cookies remember your preferences and choices to provide a more personalized experience.

Cookie / StoragePurposeDuration
localeStores your preferred language selection.Persistent
cookieConsentRecords your cookie preference choices.1 year

2.3 Analytics Cookies

These cookies help us understand how visitors interact with the platform so we can measure and improve performance. Data collected is aggregated and anonymized.

CookiePurposeProviderDuration
_ga, _ga_*Distinguishes unique visitors and tracks page views.Google Analytics2 years
_gidStores and counts page views for analytics.Google Analytics24 hours

Note: If you have not yet integrated Google Analytics or another analytics provider, these cookies may not be present. This table will be updated as analytics tools are added.

3. Local Storage

In addition to cookies, we use your browser’s local storage to store non-sensitive session information such as your email address (for display purposes), store code, and store name. This data remains on your device and is cleared when you log out. Local storage is not sent to our servers with each request like cookies are.

4. Third-Party Cookies

Our payment processor (Stripe) may set its own cookies when you interact with payment forms on our platform. These cookies are governed by Stripe’s own cookie policy and are used for fraud prevention and payment security. We do not control these cookies.

5. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to view, delete, and block cookies from specific or all websites. Please note that disabling strictly necessary cookies will prevent you from using core features of the Service, including logging in.

Instructions for common browsers:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Manage and delete cookies

6. Cookie Consent (EEA and UK Visitors)

If you are located in the European Economic Area (EEA) or the United Kingdom, we will request your consent before setting any non-essential cookies. You can withdraw your consent at any time by clearing your cookies through your browser settings or by using our cookie preferences controls when available.

7. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Effective date” at the top indicates when the policy was last revised. We encourage you to review this page periodically.

8. Contact Us

If you have questions about our use of cookies, please contact us.